Refund Policy
At ProfitHQ, we stand behind the quality of our products and want you to feel confident in your purchase.
Because our products are digital and delivered instantly, they cannot be returned in the traditional sense. However, we still offer a risk-free guarantee to ensure fairness.
30-Day Risk-Free Guarantee
If you’ve made a genuine effort and your store isn’t working for you, you may be eligible for a refund.
To qualify, you must show that you have:
- Set up and launched your store
- Actively attempted to drive traffic (paid or organic)
- Given the store a fair attempt over time
We may request simple proof such as screenshots of your store, traffic, or marketing activity.
What This Means
We don’t expect perfection — just real effort.
If you’ve genuinely tried and it didn’t work out, we’ll review your case and make it right.
Non-Eligible Refund Requests
Refunds will not be granted for:
- Change of mind after purchase
- Not using the product
- Not attempting to set up or market the store
- Violating our terms or misusing the product
Important Notes
- All purchases are considered final once delivered, unless eligible under the guarantee above
- Results are not guaranteed and depend on individual effort, consistency, and execution
- Each request is reviewed fairly to protect both the customer and the integrity of our service
Need Help?
Before requesting a refund, we strongly encourage reaching out.
Our team is here to help you get the most out of your store.
📩 contact@profithq.co